About Us

Sadhana Consulting  is a Salesforce.com consulting, implementation and support firm located in the greater Boston area. Our unique, business-driven approach to Salesforce.com delivers solutions that support the way you do business, integrate seamlessly with your other IT investments, and get adopted by your end users.

Core Values

Sadhana – [SAH - dna] is from the Sanskrit language; it’s a word that describes how the entirety of a person’s thoughts, words, and ways of being work together to manifest a true commitment to his or her purpose.

We chose our name because we believe it captures our core values of effectiveness, expertise, and solving problems:

  • We are dedicated to being highly effective. We view our work as a craft, seeking always improve our expertise through training, experience and industry certifications.
  • We seek first to understand your business so that we can become a trusted advisor to you, crafting a technology solution that truly supports your business goals.
  • We have made this practice a part of who we are as a company, so that we can accomplish a high level of delivery for our clients.

Experience and Qualifications

Our leadership team has been working with Salesforce.com for 10 years, and has experience working in over 100 different systems. Over the years this has given us exposure to a large variety of industries, sales methodologies, third-party applications, and business scenarios. In addition, the Sadhana Consulting team holds both technical and consulting certifications from Salesforce.com.

This broad and deep experience has helped us develop both the IT expertise and the business acumen to approach your project with a 360 degree view of the business impact of your Salesforce.com system – and the sophistication to architect solutions that minimize disruptions and maximize your ROI.

Experience with:

Sales Cloud

  • The sales lifecycle
  • Sales methodologies
  • Qualification and Scoring
  • Pipeline management
  • Direct and channel sales models
  • Channel management
  • Analytics
  • Marketing automation
  • Mobile solutions

Service Cloud

  • Case management
  • Knowledge Centered Support
  • Service Contracts and Entitlements
  • Customer and agent analytics